Refund & Returns Policy

The Daily Peptide Co.

Due to the sensitive nature of peptide products, strict handling, storage, and safety protocols must be maintained at all times. For this reason, our returns and refund policy is intentionally limited to protect product integrity and customer safety.

1. No Returns on Opened or Delivered Products

All peptide products are final sale once dispatched or delivered.
We cannot accept returns or offer refunds for any products that have:

• Left our controlled storage environment

• Been exposed to unknown handling conditions

• Been opened, tampered with, or stored outside recommended conditions

This policy is in place due to:

• Temperature sensitivity (2–8°C storage requirements)

• Risk of contamination or degradation

• Inability to verify proper handling once in customer possession

2. Damaged or Incorrect Orders

We will only consider replacement (not refund) in the following cases:

• Product arrives damaged in transit

• You receive an incorrect item

To qualify:

• You must notify us within 24 hours of delivery

• Provide clear photographic evidence of the issue

• Product must remain unused and in original packaging

If approved, we will arrange a replacement or store credit at our discretion.

3. Storage Responsibility

All products must be stored as follows:

• Refrigerated at 2–8°C

• Protected from light

• Handled under appropriate conditions

Failure to follow storage guidelines voids any eligibility for replacement.

4. Research Use Only

All products are sold strictly for research purposes only.
We do not provide:

• Usage instructions

• Medical advice

• Outcome guarantees

As such, we do not accept returns or refunds based on:

• Perceived effectiveness

• Personal expectations

• Misinterpretation of product use

5. Order Cancellations

Orders may only be cancelled before dispatch.
Once an order has been processed and shipped, it is considered final.

6. Contact

For any issues relating to your order:
📩 Contact us immediately with your order details.